No. Membership is free, and you can start earning rewards right away. You’ll even earn points when you create an account.

You’ll earn Loyalty Points on each purchase you make -- including any Replenish orders, too. There are also opportunities to earn bonus points.
Details can be found in the ‘Loyalty Points’ section of The Club Lounge, which you can access by signing in to AugustinusBader.com.

Unspent Loyalty Points will remain on your account for 12 months after your last purchase. As this date approaches, we’ll remind you of your unspent points through email.

Discover more about The Club, including our Loyalty Tiers and the benefits available to each above.

When you reach the online checkout, if you have enough Loyalty Points to redeem on your purchase, you’ll be given the option to redeem some or all of your points on your order.
Use the slider to define how many points you’d like to use. Once you’re happy, you’ll see your payment summary update to show that these will be applied to your order.

We’re afraid not. The Club is an exclusive benefit of shopping directly with AugustinusBader.com.

Your Loyalty Points balance will be updated accordingly, and you will be notified of the change with an email update.

Your latest balance will be displayed in The Club Lounge, which you can access by signing in to AugustinusBader.com. We’ll also send you regular email updates so you can keep on top of your balance.

Sign-in to AugustinusBader.com and head to The Club Lounge. When you arrive, visit the section ‘Loyalty Points’. Here you’ll see an option to ‘Invite Friends’. Click on the link and add your friend’s details to the online form and submit.
Your friend will then receive an email which contains a special offer for their first purchase. If they go on to shop, we’ll credit your account with Loyalty Points as a Thank You.

No. Any free products or samples you receive are non-refundable and cannot be exchanged for cash.

By becoming a member of The Club, you agree that you have read, understood and agree to be bound by the Program Terms and Conditions and by the terms of our Privacy Policy, and any changes or modifications we may make.

You can update your details by visiting The Club Lounge, which you can access by signing in to AugustinusBader.com.

You can contact our dedicated Customer Services team by getting in touch via the ‘Contact Us’ button in the bottom right of the screen at AugustinusBader.com.